Pravision Services Terms and Conditions​

These terms and conditions establish a binding agreement between you and Pravision, LLC, referred to herein as this "Agreement." Please carefully review the terms of this Agreement.

BY EITHER CLICKING THE CHECKBOX DURING THE INVOICE PROCESS OR BY OTHERWISE USING THE PRAVISION CLIENT PORTAL (THE "PORTAL"), YOU AGREE TO THE TERMS OF THIS AGREEMENT, WHICH GOVERN YOUR USE OF PRAVISION'S SERVICES, INCLUDING BUT NOT LIMITED TO ANY OFFLINE COMPONENTS (COLLECTIVELY, THE "SERVICE"). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU CONFIRM THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY TO THESE TERMS, IN WHICH CASE "YOU" OR "YOUR" WILL REFER TO THAT ENTITY. THIS AGREEMENT ALSO APPLIES TO INDIVIDUALS USING THE SERVICE FOR PERSONAL USE.

Last Updated: July 1, 2025

Table of Contents

This Agreement is made between the Client, the party engaging the services of Pravision LLC, a limited liability company organized and existing under the laws of California (Developer).

WHEREAS, Developer is contracted to provide services on a monthly, hourly, yearly, one-time payment, or project basis;

NOW, THEREFORE, in consideration of the foregoing premises and the mutual covenants contained herein, the parties agree to the following terms and conditions:

Payment Terms

Client agrees to make the following payments to Developer:

  • Subscribed Services: Monthly or yearly payments based on the agreed-upon price for the Service, as detailed in the applicable invoice.
  • Project-Based Services: A one-time payment for the completed project as specified in the invoice.
  • Hourly Services: Payment based on the hourly rates and hours worked, as detailed in the invoice.

Developer requires 100% advance payment for all orders. All transaction charges and applicable taxes are the responsibility of Client. Developer may terminate this Agreement upon seven (7) days’ written notice to Client if Client fails to make any payment when due.

Scope of Services, Expenses, and Changes

The scope of work and corresponding fees for the Services will be detailed in each invoice. Client must approve any changes to the scope of work and fees in writing before any additional work is performed.

Client will incur additional charges for the following:

  • Changes to Scope: Changes to the agreed-upon scope of work will be billed based on time and materials. Developer’s standard hourly rate is $75 per hour, or an amount separately agreed upon in writing in advance of the change.
  • Out-of-Scope Requests: Functionality or feature requests beyond those listed in the budget and/or the functionality specifications may be considered out-of-scope, and an amendment to the budget will be recommended.
  • Project Reactivation: Projects that go dormant for longer than 45 days will incur a fee to resume work at the discretion of Developer.

These charges are in addition to all other amounts payable under this Agreement, regardless of any maximum budget, contract price, or final price specified. Developer may extend or modify delivery schedules or deadlines as required by such changes.

For travel exceeding 50 miles from Livermore, CA required to perform the Services, Client reimburses Developer for reasonable travel expenses, including mileage at the current IRS standard mileage rate, lodging, and meals.

Invoicing and Late Payments

Client makes all payments within 1 day of receipt of an invoice from Developer. A late payment fee of 1% per month applies to any overdue and undisputed balances. An undisputed balance is any amount owed to Developer that Client has not contested in writing within 1 day of receiving the invoice.

In the event of non-payment, Developer reserves the right to temporarily suspend work on the project until the outstanding balance is paid in full.

Additional Services

Developer may provide supplementary services at Client’s request, including, but not limited to, training, support, photography, or video services. These services will be priced separately and added to the invoice.

Collection Costs

In situations where Developer engages legal services to collect unpaid invoices, Client reimburses Developer for associated legal fees, costs, and disbursements, in addition to interest charges on the outstanding balance.

Subscriptions

The Services are available through Paid Subscriptions, which automatically renew [monthly/yearly] unless Client cancels them. Client can cancel a Paid Subscription by providing written notice to info@pravision.com at least 30 days before the next billing cycle.

Client’s chosen payment method is automatically charged no more than 24 hours before the start of the next billing cycle. If a payment fails due to expiration, insufficient funds, or any other reason, and Client has not canceled the Paid Subscription, Client remains responsible for all unpaid fees and must update their payment method promptly. Failure to provide a valid payment method may result in a change to the start date of Client’s next billing cycle and may affect future billing dates. Developer may terminate Client’s Paid Subscription if a valid payment method is not provided.

Upon termination of a Paid Subscription for any Service, Client loses access to all features and content associated with that Service that require a Paid Subscription.

Cancellation of Plans

Client has the authority to make changes to, reject, cancel, or halt any ongoing plans or work. If Client initiates such changes, Client reimburses Developer for costs and expenses incurred before the alteration, particularly those related to non-cancellable commitments. Additionally, Client indemnifies Developer against any legal liabilities arising from such actions. Developer will make reasonable efforts to minimize these costs and expenses during any changes.

Artistic Style and Client Input

Client understands that the Services will be delivered in a style and manner consistent with Developer’s portfolio and artistic judgment. While Developer will make reasonable efforts to incorporate Client’s feedback, Developer’s aesthetic judgment and artistic quality take precedence.

Responsibilities for Third-Party Materials

Developer is responsible for securing any necessary releases, licenses, permits, or authorizations to use third-party materials, testimonials, copyrighted content, photographs, artwork, or any other property or rights required to deliver the Services.

Access and Security

Client grants Developer access to all tools, software, websites, social media accounts, and other resources required for the Services. Developer ensures the security of passwords, limiting access to authorized team members only when necessary. In most cases, Client creates a user account for Developer or grants appropriate permissions for access.

Content and Intellectual Property

Client provides all necessary content, including text, articles, photos, graphics, videos, and other materials, to enable Developer to perform the Services. Client guarantees that all such content provided to Developer belongs to Client or is used with permission. Client indemnifies Developer against any legal claims arising from Client’s provided content. Client is responsible for any expenses related to tools, software, or services required by Developer to perform the Services, and Developer will obtain Client’s prior approval before acquiring any such tools or software.

Confidentiality

Developer maintains the confidentiality of any proprietary or confidential information disclosed by Client, both during and after the term of this Agreement.

Termination

Either party may terminate this Agreement for any of the following reasons:

  • Convenience: Client may terminate this Agreement by providing written notice of termination to Developer at least 30 days before the desired termination date. Developer will not honor termination requests made through telephone unless confirmed in email to support@pravision.com.
  • Material Breach: Either party may terminate this Agreement if the other party materially breaches its obligations and fails to cure such breach within 30 days after written notice.
  • Insolvency or Bankruptcy: This Agreement may be terminated immediately by either party upon the insolvency, bankruptcy, or assignment for the benefit of creditors of the other party.
  • Non-Payment: Developer may terminate this Agreement immediately upon Client’s breach of its payment obligations.

Developer may terminate this Agreement for any of the following reasons:

  • Non-Payment: Client fails to make any payment when due, as outlined in the Payment section of this Agreement.
  • Material Breach: Client materially breaches any of its obligations under this Agreement and fails to cure such breach within 30 days after written notice from Developer. Examples of material breaches include, but are not limited to:
    • Infringing upon Developer’s intellectual property rights.
    • Failing to provide Developer with necessary access to resources required to perform the Services.
    • Misrepresenting information or making false statements to Developer.
    • Breaching the confidentiality obligations outlined in this Agreement.
  • Insolvency or Bankruptcy: Client becomes insolvent, files for bankruptcy, or makes an assignment for the benefit of creditors.
  • Unlawful Activity: Client uses the Services for any unlawful or illegal purpose.
  • Damage to Reputation: Client engages in any action that could reasonably be expected to damage Developer’s reputation or goodwill.
  • Cessation of Business: Client ceases to operate its business.

Upon termination, Client will be invoiced for all completed work, including any expenses incurred, as per the terms outlined in this Agreement.

Disclaimer of Warranties; Limitation of Liability

Developer strives for accuracy but does not guarantee that the Services will be error-free. Developer is not liable for any damages arising from the Services, including but not limited to lost profits, lost savings, or other incidental, consequential, or special damages, even if Developer has been advised of the possibility of such damages. The entire responsibility for the quality and performance of the work and deliverables rests with Client.

Payment for Non-Cancelable Materials and Services

Client is responsible for paying for any non-cancelable materials or services that Developer has committed to purchasing for Client, whether specifically outlined in this Agreement or as part of a project plan. Developer will make reasonable efforts to minimize these costs upon written notification from Client and will provide written proof of the non-cancelable nature of such materials and services upon request.

Materials and Services Unpaid For

If this Agreement is terminated and there are outstanding invoices for materials or services provided by Developer, Client may not use those materials or the product of those services until the outstanding balance is paid in full.

Transfer of Materials

Upon termination of this Agreement, provided there are no outstanding debts owed by Client to Developer, Developer will transfer to Client all property and materials in Developer’s possession or control that belong to Client. Client is responsible for all costs associated with this transfer.

Severability

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

Work Credit

Client consents to Developer’s use of Client’s name and website for promotional purposes, including company promotions, online portfolios, lists of past clients, social media, and print materials.

Internet Disclaimer

The parties acknowledge that the internet is not under the ownership or control of any single entity, and thus, Developer cannot guarantee specific outcomes resulting from the Services. Developer will make reasonable efforts to ensure the success of Client’s digital marketing and the generation of leads, but does not guarantee that the functions delivered through the Services will meet Client’s exact requirements or that their operation will be uninterrupted or error-free. Under no circumstances is Developer liable to Client or any third party for any damages, including lost profits, savings, or other indirect, consequential, or special damages, resulting from the operation or inability to operate the Services, even if Developer has been made aware of the possibility of such damages.

Chatbot and AI Bias

The chatbot on Developer’s website is designed to understand questions and quickly connect users with Developer’s support team. While Developer aims for fairness, the chatbot is still learning and may not always perfectly understand requests. The chatbot does not have personal opinions or beliefs; its responses are based solely on the information it has been trained on. Like any AI, it can sometimes reflect biases present in the data it learns from. Developer is constantly working to improve its accuracy, reduce bias, and make it more helpful.

Revision Policy

Developer’s revision policy allows for up to three revisions for Client, depending on the package selected. If Client requires additional revisions beyond this limit, they may request unlimited free amendments, provided that the original design and concept remain intact. Developer strives to complete all revisions within 48 hours.

Mutual Cooperation

Developer will use reasonable efforts to meet or exceed Client’s expectations for the deliverables. Client will provide Developer with necessary information and cooperate with Developer in expediting the work.

Privacy Policy

  • Information Collection: Developer may collect personal information (e.g., name, email, address), usage data (e.g., how Clients use the Services), and content (e.g., text, images) provided by Clients.
  • Information Use: Developer uses this information to provide and improve Services, communicate with Clients, process payments, comply with laws, personalize experiences, and with consent, for marketing.
  • No Storage of Payment Information: Developer does not store or retain any credit card or banking information. All payment processing is handled by secure third-party payment processors. Client is solely responsible for entering and managing their payment information during the payment process.
  • Information Disclosure: Developer may share information with service providers (e.g., hosting, payment processing) and legal authorities if required by law.
  • Data Security: Pravision takes reasonable measures to protect Client information.
  • Data Retention: Developer retains information as long as needed to provide the Services or as required by law. Client data will be removed after the Client’s subscriptions or services are terminated, unless a longer retention period is required by law.

Developer may update this policy, and changes will be posted on the Pravision website.

Payment Methods & Fees

We accept the following payment methods:

  • Credit Card: Visa, Mastercard, American Express, Discover. A transaction fee of 3.4% plus $0.60 will be applied to all credit card transactions.
  • Bank Transfer: A 1% transaction fee applies to all bank transfers.

Acceptance of Terms

By accessing and using any Pravision website, including Pravision.com and blog.pravision.com, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the websites.

Content Disclaimer

The content on Pravision websites is for informational and inspirational purposes only. It is not intended to be a substitute for professional advice. We are not responsible for any losses or damages incurred as a result of your use of our websites.

User Conduct

When using Pravision websites, you agree to:

  • Not use the websites for any illegal or unauthorized purpose.
  • Not post or transmit any harmful, offensive, or inappropriate content.
  • Respect the intellectual property rights of others.

Copyright

All content on Pravision websites is protected by copyright. You may not reproduce, distribute, or modify any content without our prior written consent.

Disclaimer of Warranties

Pravision websites are provided “as is” without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on our websites.

Limitation of Liability

We will not be liable for any damages arising from your use of Pravision websites, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Your continued use of Pravision websites following the posting of any changes constitutes acceptance of those changes.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of California, USA.

Blog.Pravision.com & digitaldharma.pravision.com

At blog websites, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our blog.

Information We Collect

We collect the following information from you:

  • First name and last name: This allows us to personalize your experience and address you properly in communications.
  • Email address: We collect your email address to send you newsletters, updates, and other relevant information about our blog. You can unsubscribe from these emails at any time.

Why We Collect Your Data

We collect your data for the following purposes:

  • Understanding Your Needs: To better understand your needs and interests, allowing us to tailor our content and offerings to provide you with a more relevant and valuable experience.
  • Improving Our Services: To improve our blog, services, and products based on your feedback and preferences.
  • Promotional Emails: To send you promotional emails about new content, special offers, or other information that we think you may find interesting. You can opt out of these emails at any time.
  • Customization: To customize your experience on our blog based on your online behavior and personal preferences.
  • Market Research: To contact you to participate in surveys and other types of market research to help us improve our blog and offerings.

Safeguarding Your Data

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure.

Our Cookie Policy

We use cookies on our blog to enhance your browsing experience and collect information about how you use our site. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our blog.

Links to Other Websites

Our blog may contain links to other websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any websites you visit.

Restricting the Collection of Your Personal Data

You can restrict the collection of your personal data by:

  • Not providing your personal information when requested.
  • Unsubscribing from our email list.
  • Disabling cookies in your browser settings.

Inspiration Corner Disclaimer

The content shared on Pravision’s Inspiration Corner, including written words and photographs, is intended for informational and inspirational purposes only. It represents the personal views and experiences of the author and should not be taken as professional advice.

We believe that inspiration is a deeply personal journey, and the interpretation and application of the messages shared here are entirely up to the individual reader. There is no single “right” way to understand or utilize the information provided.

As such, Pravision encourages readers to engage with the content critically and thoughtfully, taking what resonates with them and leaving what doesn’t. We are not responsible for any actions taken or decisions made based on the information presented in the Inspiration Corner.

This disclaimer is intended to provide transparency and clarity regarding the nature of the content shared on Pravision’s Inspiration Corner.

Notes-Taking and Call Recording Disclaimer

Taking Notes During All Calls

Please be advised that notes may be taken during our calls to document and keep track of information for later reference. These notes are used solely for internal purposes, such as:

  • Improving our services: We analyze notes to identify areas where we can enhance our offerings and better meet your needs.
  • Training and quality assurance: Notes help us train our team and ensure consistent service delivery.
  • Following up on requests: We use notes to track your requests and ensure they are addressed promptly.

Recording Calls If Required

In some cases, and with prior notice, we may also record calls. These recordings are used for purposes such as:

  • Quality assurance: To assess agent performance and identify areas for improvement.
  • Training: To provide examples and learning opportunities for new and existing agents.
  • Customer experience: To analyze customer interactions and identify ways to enhance the customer journey.
  • Dispute resolution: To investigate and resolve disputes or misunderstandings.
  • Automated responses: To improve the accuracy and effectiveness of our automated call handling systems.

Video Meetings

During video meetings, participants may have the option to share and collaborate on notes. These notes can be either public, visible to all participants, or private, accessible only to the individual who created them.

Phone Calls

Our AI Assistant may automatically summarize and transcribe phone calls to facilitate efficient record-keeping and analysis.

By participating in calls with Pravision, you acknowledge and consent to the possibility of note-taking and, where notified, call recording. If you have any concerns or objections, please inform us before the call begins.

Your Privacy Matters

We take your privacy seriously. All notes and recordings are handled confidentially and securely, with access limited to authorized personnel. We are committed to protecting your personal information and complying with all applicable privacy laws and regulations.